Chiphone is excited to help more members and non-members protect their eligible vehicle(s) with Mechanical Repair Coverage (MRC). Mechanical Repair Coverage will help cover the costly repairs of eligible vehicles long after the manufacturers warranty has expired. This new distribution channel will allow you to purchase a plan on your own time, through our co-branded platform.
This new distribution channel is powered by Forevercar, which allows an individual to protect their eligible vehicle (s) through online and call center channels. You will be able to obtain a quote through this distribution channel by visiting our website, going to our loan Products icon, and selecting Mechanical Repair Coverage.
Offering products that meet the needs of our membership!
Open Your New Account “Online”
Our new Membership Opening Process (MOP) allows you to open your new Savings account in (3) simple steps. You will be able to “Create, Fund, and enroll in Online Banking. To start the process of opening an account, users will go through Experian Precise ID verification to answer random questions about their credit and personal information. Once verification has been established opening your new account will be a snap. If you have any questions about the Membership Opening Process, contact our Online Services Dept. at (574) 294-3606 – Ext. 1437 or 1431
IT’S ME 247 – Enter For A Chance To Win!
Enter for a chance to win Bose Noise cancelling wireless Headphones when you enroll in Bill Pay.
Contest will run October 1 – November 30, 2021 with (1) Chiphone member being selected on or about December 5, 2021. New enrollees must utilize It’s Me 247 to “Enroll in Bill Pay” under the Pay and Transfer dropdown and complete the enrollment for Bill Pay.
For existing Bill Pay members, to qualify, you must submit a piece of paper or post card with the following information.
Mail-In Entries: Your Name, Address, Telephone number, Age, and Credit Union’s Name on a post card or piece of paper.
Mail to: CU Answers, Attn: Marketing Contest, 6000 28th St. SE, Grand Rapids, MI 49546.
For additional contest rules and restrictions, contact us at (574) 294-3606. Good Luck to all!
New Mobile App Featuring Remote Deposit Capture!
Our new mobile app is available and ready for download/updates. This new mobile app has many new features:
Remote Deposit Capture, Checkmate will allow you to deposit checks by simply taking a picture with your phone!
Our new app will also allow you to:
Apply for a loan
View current rates
Open new Sub Accounts
Pay Bills online once enrolled in Bill Pay
Update Personal Information and much more!
Learn more about RDC
Maximizing convenience and peace of mind while minimizing the risk of fraud, Card Control’s real time filters put the user in control over how, when and where their ATM/Debit card (s) may be used. With one tap from our new mobile app, our Card Control feature will give you full control!
Monthly Featured Dealer!
We are featuring Royal RV & Auto Center (Middlebury), and Guaranteed Motor Cars (Highland, In) for the month of October 2021.
Rates as low as 1.99% APR* to qualified buyers. *Rates based on credit score/history.
$100 loan doc fee will apply on all installment loans. *$10 Account opening fee required for all new members.
APR=Annual Percentage Rate.
Contact us for additional information.
Rates subject to change without notice.
Ask About The Money Mover Club!
We are now offering a Money Mover Club. The Money Mover Club is not associated with any rates so it will not earn dividends. You may move your money in and out of this club as much as you need. With this new club, you may avoid exceeding REG D account limitations. You may open your new Money Mover Club Account via It’sMe247 or at any Chiphone branch location.
Enroll In It’sMe247!
On our HOME page just click on the It’sMe247 login box. Enter your account number then enter the last 4-digits of your SSN. This will be your temporary password. You will be asked to change it. You will need to set up your security questions the first time you login.
You have many options with It’sMe247!
CU*Talk, Telephone Banking
Set up for CU*Talk and take care of your credit union business anytime of day! Call the toll free number 844-606-2326, follow the simple instructions and enroll today. (default password is the last 4-digits of your SSN)
Attention Bill Pay Members!
If you have enrolled in Chiphone’s Easy Pay and do not use it on a regular basis you may be un-enrolled from the program. Members must use the Bill Pay service to keep it active. Anyone not using the Bill Pay to pay bills for 60-days (2-months) may become deactivated. A $15.00 reactivation fee may be charged. See Bill Payment Agreement & Disclosure. Please contact us at email@example.com if you have questions or feel free to Call 877-548-8593 for Bill Pay Support.
Now You Can Pay Your Loan Payments With Your Credit Card!
A simple, reliable and safe payment solution for your *over the phone payments. Call any of our branch locations to make a vehicle, home or other payment by using any credit card.
Elkhart 294-3606, 206-2151 or 294-2420
*A $5.00 phone transfer fee may apply.
SAFE DEPOSIT BOX RENTAL!
Are your valuables & memorabilia safe and out of harms way? You can make sure by renting a Chiphone Safe Deposit Box.
Safe Deposit Boxes are available at our Elkhart (Beardsley) and our Nappanee branch locations. *For annual rental fees, CLICK HERE Annual Rental Fees are withdrawn from account on July 1st.
Do You Need A Visa “Starter Card”? ($500 Limit)
Don’t shop without it! Platinum, Gold, or Classic Cards are here!
Platinum at 7.9% APR
Gold at 9.9% APR
Classic at 13.9% APR
Starter at 17.9% APR
“Fixed” interest rates and increased credit limits to offer you more! Enroll in Visa Access Point for online, real time management of your credit card.
Ask about our FREE Visa balance transfer!
Move your non-Chiphone card balance to a new Chiphone card for a lower rate. Your Visa statement will include information on the Visa Program changes as well as credit line increase. For additional information or if your card is lost or stolen call our Visa Department at 574-294-3606 x1425.
To learn more about factors to consider when applying for or using a credit card, visit the website of the Consumer Financial Protection Bureau at http://www.consumerfinance.gov/learnmore.
If you purchase items on line be sure to sign up for Verified by Visa. Go to our LINKS page and protect yourself by signing up today!
Sign up for Free E-statements!
Just say “NO” to paper statements. Free E-Statements are offered through It’sMe247 On-Line Banking service. To receive your statement electronically you will need to enroll in It’sMe247 via our HOME page. Make sure we have your current email address on file. E-statements are a fast, free, and convenient method to receive your account history each month. Act now! If you have any questions feel free to give us a call at:
Elkhart 574-294-3606, 574-206-2151 or 574-294-2420
Merrillville 219-738-3249 Middlebury 574-825-7883 Nappanee 574-773-2428
Chiphone will not call members to get information!
Please do not give any account/personal information to anyone calling from any organization. The scammers may identify themselves from what may sound like a reputable institution. We fear they are trying to receive account information in hopes that you will send money to them. Please do not fall prey to this scam.
Do not be a victim of phone fraud, internet fraud or other means the criminal may use. If you receive this type of call, hang up and notify us immediately.
Attention Debit Card Users!
Current fraud patterns have caused us to place restrictions on cards being used in Maryland, Mississippi, North Carolina, Pennsylvania, Illinois, Alabama, California, Florida and Texas. If you are traveling in these states you will only be able to use your debit card with PIN-based transactions. Your card will be denied if you use it as a credit or signature-based transaction. Before you leave on your trip, whether you travel in the US or over seas please call our Electronic Services Department. Make sure we have a current phone number to reach you if we need to.
“The Financial Action Task Force (FATF) is the global standard setting body for anti-money laundering and combating of terrorism (AML/CFT). On February 16, 2012, FATF issued a statement urging all jurisdictions to consider the risks arising from the AML/CFT deficiencies in Ghana, Indonesia, Pakistan, Tanzania, and Thailand. Effective March 15, 2012 Meta, our gift card processor, is prohibiting transactions with Ghana, Indonesia, Pakistan, Tanzania, and Thailand…….” Meta has added Ecuador, Vietnam and Yemen to the prohibited countries list. On August 28, 2013, FATF issued a statement urging all jurisdictions to consider the risks arising from the AML/CFT deficiencies in Ecuador, Vietnam and Yemen.
Beginning August 9, 2012 all new and existing Gift Cards will be limited to use in the United States only. This usage includes US military bases and US territories such as Puerto Rico, US Virgin Islands,
Keep your personal information personal!
Here are some safety tips to live by:
- Chiphone will never ask for info via email or phone unless you have initiated the contact.
- Do not write your pin# on your ATM, Debit Card or Credit Card.
- Do not carry your pin# in your purse or wallet.
- Do not give your pin# to anyone you do not know or trust.
- Do not share your personal information with anyone.
- Do not respond to any email or phone call, including cell phones, asking for your personal information!
Help us protect you!
Chiphone is Safe & Sound!
Federal deposit insurance increased from $100,000 to $250,000.
Your share account at Chiphone is insured up to $250,000 through the NCUSIF (National Credit Union Share Insurance Fund). All Federally insured Credit Unions pay into this fund. Federal Credit Union share accounts are backed by the full faith and credit of the United States Government. The NCUA, a U.S. Government Agency, is the regulator of these funds. This makes this fund the strongest of its type, including the FDIC.
Some retirement accounts are insured up to $250,000. Please contact us if you have further questions. You may go to the Indiana Credit Union League site at www.icul.org or go to www.ncua.gov for additional information.
Changing Jobs? Chiphone can help you through the transition.
*We can offer you a special loan payment plan for your Chiphone loan(s).
*We can assist you with your 401K rollover, providing investment options.
We will work with you to help guide you in the right direction. Feel free to contact us! For Elkhart call 574-294-3606, 574-206-2151, or 574-294-2420. Nappanee call 574-773-2428 and for Middlebury call 574-825-7883. At Chiphone Federal Credit Union our purpose is “people helping people”.
*Enroll in Chiphone’s Free bill pay service.
You may enroll through It’sMe247.
Once signed up you can enroll in EasyPay, powered by iPay.
EasyPay will allow you these options: Pay Bills — Quick Pay — Payment Calendar — Payment History. Once on It’sMe247, follow the easy to read options on the EasyPay screen. No need to buy postage stamps again!
No need to drive to a location! Enroll in other convenient services provided by your credit union.
E-statements – -CU*Talk — ATM Ca$h Card — Visa Check Debit Card — Direct Deposit/Payroll Deduction and more!
- TeleCheck: 1-800-710-9898
- Lost or stolen Visa Credit Cards: 1-855-510-0952
- Visa Alert enrollment go to: https://usa.visa.com/pay-with-visa/featured-technologies/purchase-alerts.html
- ATM/Debit Cards: 1-866-557-5419
- Identity Theft: 1-877-438-4338
- Or Go To: www.onguardonline.gov.
- National – Do Not Call Registry: 1-888-382-1222 www.ftc.gov/donotcall.
- Credit Reporting Industry Pre-Screening Opt-Out: 1-888-567-8688
Register your Visa Credit, Visa Debit and/or your Reloadable Prepaid Cards for Visa Purchase Alerts Here.
Learn how to protect your privacy, your family, and your PC. Do you know what to do if you are a victim of Identity Theft? Get educated today!
Specials For Chiphone Members Only!
T-Mobile & Trac Phone Wireless!
Effective November 1, 2020.
Save 33%-66% every month and stay with your same network (T-Mobile, Verizon, or AT&T).
Get the same connection quality and the same voice, text and data plans and even keep the same phone and phone number, if you choose to.
Under the Love My Credit Union Reward Programming, there are now five brands to choose from, each carefully designed to meet the unique wireless needs of all credit union memberships, without paying for services you don’t use or need.
The wireless brands included in the program are:
Tracfone – Best for members with lower or irregular data needs. (Available Now!)
Net10 – Best for members who need unlimited data. (Available Now!)
Total Wireless – Best for families with multiple lines (Available Now!)
SafeLink – 100% government subsidized, exclusively for members facing tough financial challenges. (Available Now!)
Simple Mobile – available in Q1 of 2021 – designed for millennials
Register at http://lovemycreditUnion.org
Sorg Jewelers will give *15% discounts to all Chiphone members for new items purchased at their CR 17 or Goshen store location. For details and full discount disclosure call Darin Sorg at 294-5406.
*Some exclusions may apply.
ATTENTION! Traveling out of the country?
All Chiphone Visa Credit & Debit Cards used in Mexico and some other foreign countries will be blocked. If you are planning to travel out of the country and will be using your Chiphone Visa Credit Card or Debit, please contact the Credit Union prior to your trip. Call 574-294-3606.