Testimonials

Have a story? Care to share your positive experience with Chiphone FCU and its staff? Click Here to add your testimonial!

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I just wanted to take a moment and thank Ann Marie for the great service in securing my loan for a new camper. She was quite pleasant and made me very comfortable. Everything at the dealership went smoothly and the overall experience was most enjoyable.

Thank you again and stay safe.

Larry W. – May 13, 2020

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Sabrina and the Chiphone Customer Service Team were able to assist our family in recovering extremely important funds. Thank you so much for your valuable assistance.

I appreciate Sabrina’s (and Chiphone’s) willingness to make concessions to vulnerable Credit Union members during this trying time.

Very respectfully,

William K. – April 21, 2020

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Thanks for everything you do!  Angie’s customer service is much appreciated and she was such a pleasure to work with!

Rochelle W.  – April 9, 2020

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Just a quick note to share my appreciation for the benefits I receive with my Chiphone Prime Preferred Checking Account.  Secure Checking provides Identity protection.  They alerted me of fraudulent activity & provided the information I needed to refute the charges.  Mr. Basil with Secure Checking was patient and eager to walk with me through the process.  He helped me carefully review my credit history & get the right information to Equifax, Experian & Trans Union.  Happy Member.

LJW – April 2, 2020

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“This is our second transaction we have done with Julie.  She makes the loan process so smooth.  She is informative and so helpful.  She will be our go to from here on out.”  Tom & Sarah S.

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I would like to say I had a great experience opening an account and receiving a loan from Chiphone Credit Union.  I could not ask for better service and Angela, she is the kindest most helpful person I have ever dealt with in 30+ years in the banking industry.  I will be switching all my banking over to Chiphone, you have a member for life.  Thanks again for such great service!”  Jody C.

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Angie was extremely helpful and courteous in processing my vehicle loan.  It was a very busy environment when I was in her office; however she was still able to give me the time and courtesy that I needed.  She was very informative and had control of the matter at hand.  I left her office very pleased with my service.”  Rachel B.

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Our car loans and motorcycle loans have all been through Chiphone.  The last car loan was the only one that Chiphone couldn’t give us the best interest rate.  I like being local instead of big companies far away.  Chiphone has good people to work with.”  Carolyn R.

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Thank you Julie, you called me at the perfect time…saved me from leaving my house…and you took care of A LOT of stuff one must agree!  The service will be a gift for me, thank you again.  Keep up the good work!”  Bob E.

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I’ve been with Chiphone FCU for a number of years.  The employees are always friendly and go out of their way to help with my financial needs.  I’ve gotten many loans and purchased numerous vehicles during my membership and will continue to stay with them.  Great organization, I highly recommend them.  Steve M.

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I just wanted to thank you for all of your help with my mobile remote deposit mishap. Not only did you fix the problem promptly, I felt like you actually cared about getting it fixed. Great member service! It’s not often that you find that anymore. I just thought you should know. Have a great day!  Diana S.

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I want to thank Mira for the extraordinary service she provided for me.  Her kindness, patience and diligence all made a difficult time much easier.  Her caring spirit made my day better.  Susan C. – July 23, 2020

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Robert has been able to help me every time I call in to the bank.  Lately that has been a lot.  He has fixed problems even before I knew there was a problem.  He is very personable while speaking to me over the phone.  My husband and I have recently moved to Tennessee and had been thinking about moving all of our accounts down here.  But I have been with your bank for yrs.  Robert has made it possible for me to stay with Chiphone FCU.  If it had not been for him I would have just switched banks.  I hope that you realize how much of an asset you have in this Gentleman. He will go a long way in life and he will benefit your facility in many ways.  I know that when I have a problem all I have to do is pick up the phone and he will do everything he can to help me.  He is so awesome!

Diana C. – August 30, 2020

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Angela,

We have been living in our new motorhome almost daily since we signed the loan with you! Thank you!

We LOVE it!!!!  Thank you so much for your help.

David W. – September 21, 2020

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I just wanted to let you know that I really appreciate Sabrina and all her help with taking care of my dad’s accounts. She is professional and very pleasant to work with.  Sabrina demonstrates exceptional competence in her role at Chiphone.  She was even very emotionally supportive through the tears and difficult times with my dad.

Thank you,

Robin S. – October 14, 2020